We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
well I'm disappointed Order JP Date: Oct. 30 2019, Delivered Nov. 13 2019; tracking only in China, until "Departed country of origin", package ok, delivered in mailbox, the quality is not good, one earring is bent, the prong setting, the claws holding the crystal are badly adjusted, not straight, not even, some claws are blocking the view of the crystal, can't see properly, and the crystal is moveable, little bit loose between the claws,... the crystals though are very pretty,... I didn't get a blue storage pouch, stingy much? instead they put this paper advertisement flyer, heavy paper into the package, which is trash that I don't need, I have to throw it away and pay money for trash fee, the paper is actually more heavier than the storage pouch! doesn't make sense to send me trash instead of the pouch, while all other customers got one.
Cute earrings. The test is worth it. Packed each in a separate bag. The store put a bag for storing silver. Waited a long time. Ordered 07.09, received 21.10. But this is the fault of our mail. In Ukraine the parcel crawled. And the seller many thanks for the quality of service. I wish prosperity
Cute earrings. The test is worth it. Packed each in a separate bag. The store put a bag for storing silver. Waited a long time. Ordered 07.09, received 21.10. But this is the fault of our mail. In Ukraine the parcel crawled. And the seller many thanks for the quality of service. I wish prosperity
Ordered 17.07., received 13.08. The track was tracked partially. Earrings are very beautiful! On the buckle is a test. I ordered for my daughter, she is allergic to metals, but these earrings are without problems. The store sent each earring in a separate bag and a storage bag. The order is very satisfied! I recommend! Seller thanks!
Ordered 17.07., received 13.08. The track was tracked partially. Earrings are very beautiful! On the buckle is a test. I ordered for my daughter, she is allergic to metals, but these earrings are without problems. The store sent each earring in a separate bag and a storage bag. The order is very satisfied! I recommend! Seller thanks!
Come quickly. The envelope was delivered directly in the hands. Packed well. Earrings correspond to the description (color, size, all as in the picture). Made very carefully. There is a test on the clasp, as well as on the leg of the earring (but it is very, very small. Not even immediately found). Excellent, cute earrings for every day. Perfect size stones. Lungs, in the ears are not felt. Well sparkle. Seller advise!
Come quickly. The envelope was delivered directly in the hands. Packed well. Earrings correspond to the description (color, size, all as in the picture). Made very carefully. There is a test on the clasp, as well as on the leg of the earring (but it is very, very small. Not even immediately found). Excellent, cute earrings for every day. Perfect size stones. Lungs, in the ears are not felt. Well sparkle. Seller advise!
I was surprised on how fast the shipping was. Thank you very much to the store for these beautiful earrings.